For our purposes, »problems« can be defined as those things clients complain about to therapists and about which the therapist and the client can do something. If the complaint is something the cannot do anything about, then the complaint is not a problem – no matter how painful or severe it may be. […] …the complaint is a problem as long as client and therapist can do something about it.

– Steve de Shazer 1985: Keys to Solution in Brief Therapy: ss. 105-6.

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